The Quality Service Guarantee is
your written commitment from me
assuring the delivery of all of
the services described below.
As your representative I
will:
1.
Explain agency representation
and my fiduciary
responsibilities to you as my
client.
2. Deliver a comparative market analysis to assist you in developing a pricing strategy to sell your home.
3. Create and present a detailed, written marketing plan including specific strategies and programs to help you sell your home quickly and for the best price possible.
4. Make recommendations for the staging and presentation of your property to make the best possible impression on prospective buyers.
5. Provide you with prompt feedback from agents and prospective buyers, when available, after showings
of your property.
6. Provide you with a Property Condition Disclosure Statement for review with your attorney.
7. Communicate with you in a timely and efficient manner through your preferred mode of communication (phone or email), throughout the marketing and transactional process.
8. Market your property through internet advertising, newsprint, direct mail, and industry networking.
9. Develop a home page for your property on rand.com, and submit your property information as an enhanced listing on Realtor.com, to Yahoo.com real estate’s section, to the nytimes.com site, and to other high-traffic internet sites.
10. Provide advice and negotiating assistance on all offers to purchase, and in formulating counter-offers.
11. Provide you with the financial information submitted by every prospective buyer, and make every effort to ensure that all buyers are pre-qualified or pre-approved by a credible lender.
12. Keep you informed of the progress of the transaction once we are in contract.
13. Attend the walkthrough on the property prior to closing, and attend the closing.
14. Contact you and follow up with you after closing to assure the satisfactory completion of all service details.
15. Provide you with the opportunity to evaluate the service provided through the Quality Service Assurance Survey™
